Player support / Color lab

Color in
motion.

If something interrupts your Magic Color Tubes session, send us a clear description of what happened. Include your device model, system version, and the steps taken before the issue appeared so our support team can investigate faster.

Contact Support zhanggongjun3@163.com

Magic Color
Support

Choose a support path

Every puzzle has
a clear solution.

Whether the game will not launch, progress does not look right, or you have an idea for a future release, our support team is ready to help you get back to mixing.

PATH 01

Launch Issues

Help with the app not opening, crashing during startup, freezing on the loading screen, or displaying a blank page.

PATH 02

Gameplay Support

Questions about game rules, level flow, scores, progress, controls, display behavior, or unexpected round results.

PATH 03

Product Feedback

Share suggestions, feature ideas, accessibility feedback, or details that could make the next Magic Color Tubes release better.